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Access Services Introduces Harvard Direct

November 7, 2013

Dear Colleagues,

Access Services would like to introduce Harvard Direct, a new service that will provide easier access to books through an intra-library delivery service and paging.

Patrons will see a “Request Item” link in Hollis for circulating books in agreed-upon collections.  When they click this link, they will be able to choose a library for delivery. This process will be very similar to requesting an item from the Harvard Depository. Within 4 days (often less), the book will be held for the patron on the hold shelf.

Here is an outline of the parameters:

  • This service is available to all patrons, with the exception of Special Borrowers
  • There is a commitment to a four-day turnaround time.
  • The receiving libraries (chosen because they have five-day delivery):
    • Andover Theology
    • Baker
    • Cabot
    • Countway
    • Fine Art
    • Gutman
    • Harvard Yenching
    • Kennedy
    • Lamont
    • Law
    • Loeb Design
    • Tozzer
    • Widener
    • Wolbach
  • The lending libraries for the first phase of this service are:
    • Countway
    • Law
    • Widener

I would like to thank Lee H. Fenn (chair), Michelle Gauthier, Joshua Parker, Ken Peterson, and Richard Wainford for all the work in designing the program, and our colleagues in LTS and Collection Management for ensuring the process is sound. I would also like to thank the schools for supporting this effort, with special thanks to Widener, Law, and Countway who were willing to share their collections.

The start date is December 5th, but it will be a soft launch so we can monitor demand and be sure the resources are in place when it becomes a popular service.

If you have any questions, please contact me or Lee H. Fenn at lhfenn@law.harvard.edu.


Matthew Sheehy
Head of Access Services