Amy Deschenes

Amy Deschenes is the Head of User Experience & Digital Accessibility at Harvard Library, where she leads initiatives to create inclusive and user-centered digital experiences across the organization. She oversees user experience strategy, research, and digital projects to ensure that the libraries meet the needs of its diverse community of students, faculty, and researchers.

Amy has established best practices for the user experience program at Harvard Library. She champions inclusive design principles and collaborates closely with stakeholders across the organization to ensure services are user-centered. She is an active leader on campus-wide efforts related to digital accessibility. She publishes and presents frequently on the topics of user experience and digital initiatives in libraries. 

She holds an M.S. from Simmons College in Boston and teaches in the User-Centered Design program at Brandeis University.