Need something that's not available online? Try Scan & Deliver. It's a free electronic document delivery service for the Harvard community.
Scan & Deliver requests are placed through HOLLIS. If the item you're interested in is eligible, the Scan & Deliver link will appear in the item record.
Scans are delivered via email within four business days. Scan PDFs remain available for download for 30 days.
What can be requested?
Journal articles (one per issue) or book chapters (one per book) not exceeding 10 percent of the work.
Typical Scan & Deliver requests include:
- A chapter of a scholarly monograph, with accompanying endnotes or bibliography
- An article from a periodical, with accompanying images/graphics
- A short excerpt from a work a fiction
- A poem from an anthology
- The table of contents or index of a scholarly monograph
- A chapter from a textbook
Other kinds of Scan & Deliver requests may be appropriate, subject to final determination by library staff.
What can't be requested?
- Items being used as course materials, including course reserves
- Special collections
- Items too fragile or brittle for scanning
- Requests exceeding 100 pages
In providing this service, we must also follow relevant copyright laws.
The purpose of the Scan & Deliver service is to provide library users with a copy of the requested material for personal use.
We legally can't fulfill requests for
- More than one article or other contribution to a periodical or copyrighted collection
- More than one chapter or other small part of any other copyrighted work
The service can only be used for isolated and unrelated reproduction of a single copy of the same material on separate occasions. It can't be used for the related or concerted reproduction of multiple copies of the same material—whether made at one time or over a period of time, and whether for use by one person or multiple people.
If a library questions whether a request complies with these requirements, the request will be sent to a librarian for consultation before a decision is made whether to fill the request.