Amy Boucher

Director of Access Services
Access Services

Amy Boucher is the Director of Access Services for Harvard Library. In this role, she provides strategic leadership for Access Services through support for patron-facing services and Harvard Library collections.

The areas under Amy’s direction include:

  • Access and Borrowing
  • Circulation and On-site Services
  • Collection Management
  • Course Reserves
  • Harvard Depository
  • Resource Sharing

Access Services teams provide services relating to access to and management of circulating collections as well as onsite services to library patrons.  Access Services staff are members of internal and external groups that manage Alma fulfillment, discovery to delivery, and resource sharing. Contact Amy when planning physical collection projects, sending materials to off-site storage, patron access, project management and any matters regarding the areas listed above.

Within Harvard Library, Amy is the co-chair of the Enhance Discovery and Engagement (EDE-SC) Steering Committee as well as the co-chair of the Standing Committee Co-chairs and Council Conveners (C4) and is a member of Diversify and Expand Access to Knowledge (DEAK-SC) and the Alma Executive Oversight Committee (EOC).  She is a member of the IPLC Resource Access and Sharing Strategies Group (RASS), IPLC Standing Committee on Collaborative Collection Development (SCCCD), and the ReCAP Access Services Committee.  Amy serves as the Co-Chair of ALA-CORE Storage Discussion Group. She has presented at several national conferences including Access Services in Libraries, ACRL and the Print Archive Network (PAN).  She was also part of the ACRL working group that developed the Access Services Framework.

Amy re-joined Harvard in 2019.  Prior to returning to Harvard, Amy was the Head of Access Services for Woodruff Library at Emory University for several years.  Amy held multiple positions with HCL Access Services before leaving for Emory. Amy has a BA in Spanish from the University of Kentucky, where she also worked prior to her initial employment with Harvard University, and an MS in Library Science from the University of Illinois.